West Texas Technology Solutions Provider Toll-Free: 1-800-658-2086
Responsive Services

All posts in Cities/Towns

As of May 1st, 2017, RSI, Inc. has been awarded a three year contract from TIPS (The Interlocal Purchasing System) for Security Products & Services under contract #170203.  This includes security cameras, security storage solutions (NVRs, NAS, etc.), VMS, door access control solutions including all accessories and locks, and complete installation including any necessary data cabling or other cabling.

We are very proud to have been awarded this contract and look forward to offering these products and services to all TIPS members. For more information, please contact Chris Allen @ 806-763-1586 ext.120 or via email at chris@responsive-services.com.


Over the past year did you know that Denial of Service (DOS) & Distributed Denial of Service (DDOS) attacks have increased by 78%, according to a recent survey conducted on October of 2013.  How can you prevent one of these from taking down your network for hours or even days in some instances and how do you protect yourself?  Well, first you need to understand what these are and how they affect your bandwidth, and then you call on someone like Responsive Services International (RSI, Inc.) and let us help you implement a network strategy that includes a next generation firewall, web and/or application filtering solutions, as well other means we have to eliminate this problem from affecting your organization.  Also, it appears that school districts have been hit the hardest with these types of attacks and they will continue unless you have a solution in place to prevent them from bringing your network down to its knees.  We urge all of our school district friends and clients to look into this now before you become a victim of one of these types of attacks, and hopefully not a the wrong moment (like during online student testing).  It is not advisable to wait thinking your organization is too small or not visible enough, i.e. located in a large city, to suffer from one of these attacks, as we’re finding out that they can be ordered online and it doesn’t cost a lot to pay some entity to initiate one of these.  Please call us at (800) 658-2086, etc. 120 or email us at sales@responsive-services.com if you would like more information.


Data Backup is Critical & Can be Hosted

Categories: Cities/Towns, Data Backup, Responsive Services, School Districts
Comments Off on Data Backup is Critical & Can be Hosted

Did you know how critical it is for organizations to effectively and reliably backup their data, both onsite and offsite, and that this is a service you can buy without having to purchase the hardware yourself?  You can and Responsive Services International (RSI, Inc.) can help you.  We do offer a hosted data backup service that any organization – school district, hospital, city, small business, financial institution, and more – can afford and implement to better secure their network data in case of an attack, a system crash, or any number of other issues that could destroy and irreparably harm your organization.  We were recently called and asked to help a small organization that had a virus in their system and if we could remove it and restore their network files. Unfortunately, because of the type of virus and because they had no backup in place and the files were stored on a local drive of an employee’s PC, we could not restore many of these files though we were able to remove the virus, thus the data was lost.  This is a very costly way to discover you don’t have an adequate data backup solution and system in place.  Do not let this happen to your organization.  Please email us at RSI @ sales@responsive-services.com or call us @ (800) 658-2086, ext. 120, and find out how we can help your organization more cost effectively and securely handle your data backup needs.


RSI Attended Texas Municipal League Annual Conference in Austin

Categories: Cities/Towns, Responsive Services, VoIP, Wireless
Comments Off on RSI Attended Texas Municipal League Annual Conference in Austin

From Oct. 8th – 11th, Responsive Services International (RSI, Inc.) attended the Annual Texas Municipal League Conference & Expo at the Austin Convention Center.  We want to thank all of the great city and town staff for stopping and visiting with us and sharing their concerns and needs regarding technology. Some of the most pressing issues were – 1) How to deal with growing need for wireless access inside city buildings as well as in outdoor areas; 2) How to use wireless equipment to offset other telecommunications expenses; 3) VoIP technology for cities/towns and how to implement this type of new phone system; 4) Security of the cities records and data and how to effectively and reliably back up this data both onsite, via the cloud and offsite.  RSI is ready and capable of handling all of these issues and will be in touch with the cities/towns that attended to help them implement these solutions to improve city operations, save money, and provide more services to their citizens.  Please visit us at www.responsive-services.com to see all the ways we can help your organization, or call us @ (800) 658-2086, ext. 120.  We had a great time at the conference and in the Expo and look forward to next year in Houston.